Trinovaeco Privacy Policy

Introduction TriNova Eco (“we,” “us” or “our”) is committed to protecting your privacy and ensuring you have a positive experience on trinovaeco.com (the “Site”) and in using our products and services (collectively, the “Services”). This Privacy Policy explains: • what personal data we collect and why • how we use and share that data • your rights and choices with respect to your information

Information We Collect 2.1 Data You Provide Directly • Contact data: name, email address, phone number (e.g. when you fill out our inquiry form or sign up for updates) • Account credentials: username, password (if you create a portal account) • Transaction details: billing/shipping address, payment or invoicing info (when you purchase or request a quote)

2.2 Data We Collect Automatically • Usage data: pages visited, time spent, click-throughs • Device & browser data: IP address, device type, operating system, browser version • Cookies & similar technologies: to remember preferences, enable analytics and deliver relevant content

How We Use Your Data We process your personal data to: • Provide and maintain the Services (e.g. respond to your inquiries, process orders, schedule demos) • Communicate with you (newsletters, service updates, marketing with your consent) • Improve and personalize your experience (analytics, A/B testing, content recommendations) • Comply with legal obligations (tax, accounting, regulatory reporting)

Legal Bases for Processing Under GDPR and UK data-protection law, we rely on: • Contract performance (processing orders, fulfilling our agreements) • Legitimate interests (improving our website, preventing fraud, direct marketing)* • Consent (where we ask for your opt-in—e.g. to send marketing newsletters) • Legal compliance (when required by law or regulation)

*We balance our interests against your rights; you can object at any time—see “Your Rights” below.

Cookies & Tracking We use cookies and similar tools to: • Essential cookies: power core site functionality • Analytics cookies: measure and improve performance (Google Analytics, Hotjar, etc.) • Marketing cookies: serve you relevant ads on third-party platforms

You can manage your cookie preferences via our cookie banner or through your browser settings—see our full Cookie Policy [link].

Data Sharing & Third Parties We do NOT sell your personal data. We may share it with: • Service providers and processors (CRM, email marketing, payment gateways) under strict confidentiality and only to support the Services • Legal and regulatory authorities when required by law or to protect our rights • Affiliates or successor entities in connection with a merger, sale or asset transfer (with notice to you)

International Transfers Your data may be stored and processed outside the UK. When we transfer data to countries without an adequacy decision, we rely on Standard Contractual Clauses or other approved safeguards.

Data Retention We retain your personal data only as long as necessary to: • Provide the Services and fulfill the purposes outlined above • Comply with legal, tax and accounting requirements (typically 6–7 years) After that, we securely delete or anonymize your data.

Your Rights (GDPR/UK GDPR) Where applicable, you have the right to: • Access and receive a copy of your personal data • Rectify inaccurate or incomplete data • Erase your data (“right to be forgotten”) • Restrict or object to processing • Port your data to another provider • Withdraw consent (where processing is consent-based)

To exercise these rights, contact us at info@trinovaeco.com or: Samson Kiambi, DPO (or Data Protection Lead) TriNova Eco [Registered Address] Email: info@trinovaeco.com Phone: +44 7888 385 9143

Security We implement appropriate organizational, technical and physical safeguards (encryption, firewalls, access controls) to protect your data from unauthorized access, use or loss.

Children’s Privacy Our Services are not directed to minors under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently done so, please contact us and we will delete that information immediately.

Changes to This Policy We may update this Privacy Policy periodically. The “Last updated” date above will reflect the revision date. Substantial changes will be communicated via email or a prominent site notice.

Contact Us If you have any questions, concerns or requests regarding this Privacy Policy, please reach out to: Email: info@trinovaeco.com Phone: +44 7888 385 9143

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Privacy Policy

Data Controller

Mr Samson Kiambi

Collected Personal Data

Here’s a concise breakdown of the personal data Trinova Eco collects:

Data You Provide Directly • Contact details: name, email address, telephone number (e.g. via inquiry forms or newsletter sign-ups) • Account credentials: username, password (if you register for a customer portal) • Transaction & billing info: billing/shipping address, payment details or invoicing data (when you request quotes or place orders) • Communications: any messages, survey responses or feedback you send us

Data Collected Automatically • Usage & analytics: pages viewed, session length, click paths, form-completion rates • Device & browser info: IP address, device type, operating system, browser version • Cookies & tracking tokens: to remember your preferences, power site features, run A/B tests and measure performance

Data from Third-Party Sources (where applicable) • Social logins: basic profile (name, email) when you choose “Sign in with” Google or LinkedIn • Marketing platforms: engagement metrics (if you’ve opted into our newsletters or ads remarketing)

Preferences & Consent • Newsletter/marketing opt-in status and channels you prefer (email, SMS, post) • Cookie-banner choices (what categories you accept or decline)

We use this information to provide and improve our services, communicate with you, personalize your experience, and meet our legal obligations. If you need any more detail—or want to exercise your data-subject rights—just let us know.

Purpose of collecting data

TriNova Eco collects personal data to power every facet of our fossil-free mobility mission—here’s how we use it:

Deliver & Maintain Services • Respond to inquiries, process quote requests and orders, schedule demos or test drives. • Authenticate you in our customer portal and keep your account secure.

Communicate with You • Send transactional messages (order confirmations, service reminders). • Share company news, product updates and marketing materials—only if you’ve opted in.

Personalize & Improve Your Experience • Remember your site preferences, form entries and language settings. • Drive A/B tests, feature roll-outs and UI improvements based on real-world usage patterns.

Marketing & Outreach (with your consent) • Tailor newsletters, invitations to events or pilot programs to your interests. • Power look-alike and retargeting campaigns on social platforms.

Analytics & Product R&D • Analyze web/app traffic and feature usage to refine our EV and aerial-tech prototypes. • Inform strategic decisions around new vehicle designs, energy-storage innovations and sustainability pilots.

Security & Fraud Prevention • Monitor for unauthorized access and detect suspicious activity. • Protect your data and ours with intrusion-detection and anomaly-scoring systems.

Legal, Tax & Compliance Obligations • Fulfill contractual commitments, invoicing and warranty tracking. • Meet accounting, audit and regulatory-reporting requirements under UK/EU law.

Every datapoint we collect serves one or more of these purposes—and we only keep it as long as needed to meet them (or to satisfy legal retention periods). If you have questions about any specific use, or want to exercise your data-subject rights, just let us know at info@trinovaeco.com.

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TriNovaEco Ltd Registered in England & Wales (Account number 313631603) Headquarters: Windsor, Berkshire, UK

Email: info@trinovaeco.com Phone: +44 7888 385 9143 Web: https://trinovaeco.com

For privacy or data-protection enquiries: info@trinovaeco.com